Eighteen years ago tomorrow, 10 November 1994, a legal document was finalized that brought Pointwise, Inc. into existence.
What an interesting 18 years it has been. When my co-founder, John Steinbrenner, and I first started thinking about Pointwise we figured that if we crashed and burned within a year it wouldn’t damage our careers too badly. Fortunately, a year later we were still alive and kicking and Rick Matus rounded out our triumverate. We’ve been having fun since.
We’ve learned a lot too.
- Pointwise turned out to be a much better company name than Discrete Partners.
- Everything is harder and takes longer than you initially think except for the things you postpone out of fear or loathing. Those things usually turn out to be not such a big deal.
- There’s always a lightbulb to change or trash to take out or a door to fix. Those things are important too.
- Corollary: Choose the low bidder with caution.
- Everything in life boils down to the interaction of two people.
- Charging money for a product or service doesn’t make you evil – although some people will try to make you feel that way.
- Corollary: Businesses exist to make a profit. Don’t let anyone dissuade you of that notion.
- Murphy’s Law of Demos (a new bug will always first manifest itself when you’re doing a demo) is real.
- Having great partners (e.g. attorney, accountant) is vital to success. And we’ve been fortunate to have great partners.
- At the end of the day, it’s all about having satisfied customers.
We’ve been very fortunate to work with some great people – customers, employees, partners – over the last 18 years and look forward to even more in the future. Thanks to everyone for your support and interest (and even your morbid curiosity).