I’m Tom Martin and This Is How I Mesh

Two years after I was born in Louisville, Kentucky, mother moved me (one of the greatest sons Kentucky lost) and my older brother to Tuscon, Arizona. After a few years there, we then moved to southern California for a couple of years. Then, my family and I moved to the great state of Texas. As I kid I wanted to play for the L.A. Dodgers, be a fighter pilot, and astronaut (all at the same time) when I grew up. Things didn’t quite work out the way I planned, but they worked out fine nonetheless. I grew up in Nacogdoches, the oldest town in Texas, and attended Stephen F. Austin there as well. I have always enjoyed learning new things, meeting people, and learning more about them, so I guess you could say that sales was in my future.

I began my sales career selling business forms in east Texas. I then had someone approach me about selling long distance for a small company in Dallas, Texas. It was then that my telecommunications career was born. After a few years of honing my skills for smaller telecom companies, I started my career with AT&T. I worked in telecom for over 26 years with the majority of that being with AT&T. At AT&T I had the opportunity to work in several different markets of the business that included a senior sales role in Commercial Markets, Mid-Markets, Enterprise, Global, Government, and Public Safety. Throughout my extensive sales career I have gained experience helping customers find the right solution for their business.

As of January 2019 I exited the telecom industry and joined Pointwise! Although I am not a fighter pilot or astronaut (and I don’t play for the Dodgers), this company has brought me very close to the aerospace world and am excited to be a part of the team. Grid generation for computational fluid dynamics (CFD) is a very interesting and dynamic field because there is so much to learn and so many industries are using CFD in their modeling and design. Being with a company with great people that is a leader in grid generation is a blessing.

  • Location: Fort Worth, Texas 76104
  • Current position: Account Consultant
  • Current computer: Dell XPS 15 laptop
  • One word that best describes how you work: Persistent

What software or tools do you use every day?

I use Outlook for calendar and email, Excel for customer spreadsheets, and Word for customer correspondence. For customer relationship management, I rely on Hubspot to keep track of my tasks and contacts and Salesforce for tracking qualified leads and opportunities throughout the sales cycle. Salesgenie is a useful tool for prospecting, and I use LinkedIn to keep up with business news and new opportunities.

What does your workspace look like?  

I have a dual monitor setup connected to mylaptop,  as well as piles of business cards and market information all over my desk. I keep it clean most of the time (which is new for me).

What are you currently working on?

I am reaching out to our existing customers to learn more about them, their business and how they are using Pointwise. I am also doing research and developing a strategy to grow our existing customer base by creating a plan to penetrate new markets.

What would you say is your specialty at Pointwise?

I believe I am good at building relationships with customers because I treat my clients like I would want to be treated. The client’s interest comes first and I strive to establish real, honest, and transparent relationships. By taking a real interest in learning about the client, their business needs and the challenges they face, I am more capable of finding a solution that will enable them to move forward with their business.

Any tips, tricks, or advice for our users?

Utilize the free training and support which is included in the purchase of our software. It is excellent and very thorough and will help you come up to speed on all the unique features that Pointwise has to offer. We also have a phoneominal support team that is highly qualified, knowledgeable in all things meshing, and just a phone call and email away whenever you need them!

What project are you most proud of and why?

I had a client that was in the early stages of what became a very fast growing company. Because they considered me part of their team, I was able to help them design a network with services that would allow for their growth with the least possible impact to their business. They went from three locations to over 50 in just four years, and the solution we implemented worked flawlessly.

Have you recently read any books or articles we should know about?

41: A Portrait of My Father by George W. Bush, an excellent book about our 41st President. He was a remarkable man. Getting Naked by Patrick Lencioni, (it’s not what you think) is an excellent book about customer relations.

Do you plan on attending any conferences or workshops this year?

Yes. I recently went to the SAE World Congress in Detriot and plan on attending a yet to be determined biomedical conference later this year. I’ll also be attending AIAA Aviation this June in Dallas where we’ll be celebrating Pointwise’s 25th anniversary with a reception, presenting three technical papers on a variety of meshing topics, and exhibiting. Please drop by any of our events and let’s talk meshing!

What do you do when you’re not surrounded by engineers making meshes?

I love spending time with my son when he is home from college. He’s currently a freshman and a real go-getter. I am very proud of what a fine young man he has become. I like to golf, go to Rangers games, high school and college sporting events, concerts (I like all types of music but am partial to classic rock), hunting, fishing, exercise, and helping young boys become young men in Boys Scouts as a Scout Leader.

What is some of the best advice you’ve received?

  • Treat others as you want to be treated.
  • God gave you two ears and one mouth for a reason.
  • Great things are done by a series of small things done together.
  • Whether you think you can or think you can’t, you’re right.

If you had to pick a place to have dinner, where would you go?  

Tough choice. I love steak, barbeque, and Mexican food.

About Travis Carrigan

A Pointwise engineer helping other engineers solve their meshing problems.
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